Housing plays a critical role in providing shelter, comfort, and overall well-being, while supporting the psychosocial and emotional balance of residents. Public housing policies often prioritize cost-effectiveness and developer preferences, sometimes overlooking the actual needs and experiences of residents. The quality of residents’ experience is influenced by how they interact with the housing units—their usage patterns, engagement, and satisfaction with available facilities. Evaluating residents’ satisfaction is challenging, as it requires understanding who interacts with the housing, in what ways, and under what conditions. This study investigates the effect of housing facilities on residents’ willingness to live in public housing in Lafia, with the aim of identifying key factors that enhance resident satisfaction and engagement. Insights from this research can inform policymakers and developers in designing more resident-centered public housing schemes that balance affordability with user experience.