EMPLOYEE ENGAGEMENT AS A CATALYST FOR TEAM RESILIENCE IN THE BANKING SECTOR

By: Gabriel Tamuno Briggs Published: February 19, 2025

Abstract

<p>This study focus is the examination of the empirical relationship between employee engagement and team resilience in deposit money banks in Port Harcourt. The study adopted a positivist approach therefore generated data using a structured survey instrument primarily from a sample of 116 employees of the deposit money banks. The data generated were inferentially analyzed using the Pearson Statistic. The results indicated that vigour, dedication and absorption, which are dimensions of employee engagement, relates positively and significantly with team resilience. From the findings, it is concluded that an engaged workforce shows inspired behaviour of commitment to the organization therefore breeding work teams that have capacity to meander through changing environment and work processes. It was therefore recommended that managers should initiate some measures, like social rewards, incentives, empowerment for the employees as a means of attracting engagement.</p>

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