THE TRIFECTA OF SUCCESS: DESIRABILITY, FEASIBILITY, AND SUSTAINABILITY IN STRATEGIC DECISION-MAKING

Authors

  • Dr. Benjamin Alexander Smith and 2Dr. Jessica Elizabeth Davis Clinical Associate Professor, Thunderbird School of Global Management, Arizona State University , Global Place, Glendale, AZ 83506-6000

Keywords:

Behavioral Trends, Consumer Desirability, Technological Innovation, Adoption Curve, Market Response

Abstract

This study examines the pivotal role of understanding and aligning with consumer behavioral trends in the success of technological innovations, with a particular focus on Apple's historical experiences. The failure of the Newton, Apple's early attempt at a personal digital assistant, is attributed to a misjudgment of consumer desirability, as it was ahead of its time and failed to resonate with mainstream consumers. In contrast, Apple's triumphant ventures, such as the iPhone and iPad, capitalized on existing behavioral trends and seamlessly integrated innovation into established consumer adoption curves. The study underscores how Apple's ability to recognize and harmonize with these trends, particularly in the case of the iPhone, contributed significantly to its ascent as the world's most valuable company. Beyond Apple, this analysis highlights the broader industry implications, emphasizing the risks faced by organizations that fail to align their strategies with evolving behavioral trends. Such risks include resource dilution, unnecessary complexity, and detachment from consumer reality. This research illuminates the importance of grounding technological initiatives in the context of relevant behavioral trends for sustained success.

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Published

2024-06-25

Issue

Section

Articles